Canadian Health Information Management Association Practice Exam

Which of the following is NOT considered a barrier for Computer-Assisted Coding (CAC)?

1. cost of CAC hardware and software.

2. lack of industry standards.

3. technological support.

4. user's resistance to change.

The correct answer is: technological support.

The identification of technological support as not being a barrier for Computer-Assisted Coding (CAC) is grounded in the understanding that adequate technological infrastructure and ongoing support are essential for the successful implementation and utilization of CAC systems. Technological support typically encompasses vendor assistance, user training, and accessible resources that help organizations adapt to the CAC environment, ensuring that the technology effectively enhances coding accuracy and efficiency. In contrast, barriers such as the cost associated with purchasing and maintaining hardware and software, the absence of uniform industry standards for coding practices, and the resistance users may have toward changing familiar workflows can significantly impede the adoption and effective use of CAC. Each of these factors can create reluctance or limitations that hinder the seamless integration of CAC into existing processes. Therefore, technological support is seen as a facilitator rather than an obstacle in the realm of Computer-Assisted Coding.