Canadian Health Information Management Association Practice Exam

Which behavior is typical of a leader using path-goal theory?

1. a admonishes staff for being laggards.

2. b challenges the staff to take individual accountability.

3. c recognizes staff for going beyond expectations.

4. d reminds staff about sanctions for non-performance.

The correct answer is: c recognizes staff for going beyond expectations.

Path-goal theory focuses on how leaders can motivate their followers to achieve both personal and organizational goals by clarifying the paths to those goals and reducing any obstacles in their way. This theory emphasizes the importance of leader behaviors that enhance employee satisfaction and productivity. Recognizing staff for going beyond expectations aligns perfectly with this theory, as it serves as a motivational strategy that reinforces positive behavior and effort. By acknowledging and rewarding exceptional performance, a leader fosters an environment that encourages further contributions and engagement from their team. This recognition not only boosts morale but also clarifies the path for employees, showing them that their hard work and dedication are valued and will lead to further success. The other options represent behaviors that are generally less effective in a leadership context according to path-goal theory. Admonishing staff for being laggards or reminding them about sanctions can create a negative atmosphere and may not encourage employees to improve their performance. Challenging staff to take individual accountability can be effective in certain contexts, but it may not provide the same motivational support as recognition, which is more in line with the principles of path-goal theory.