Canadian Health Information Management Association Practice Exam

What is the most common and least expensive method of output measurement?

1. Actual performance

2. Past performance

3. Time studies

4. Work sampling

The correct answer is: Actual performance

The most common and least expensive method of output measurement is actual performance. This method involves directly observing and recording the output generated by individuals or teams in real-time or during specific intervals. This approach allows managers and supervisors to easily determine productivity levels without the need for complex calculations or extensive data collection processes. Utilizing actual performance data is generally more straightforward and cost-effective because it can often be gathered with minimal disruption to workflows. This method enables organizations to assess how well resources are being utilized and provides immediate feedback on efficiency. By focusing on what is happening in the present, it allows for timely adjustments in operations if necessary. While past performance relies on historical data, it may come with limitations such as potential changes in processes or personnel that render past data less relevant to current conditions. Time studies and work sampling are systematic approaches that may require more rigorous design and analysis, often involving tools or software that can add to costs and time, making them less immediate compared to actual performance measurements.