Canadian Health Information Management Association Practice Exam

______________ teams are employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.

1. cross-functional.

2. functional.

3. self-managing.

4. virtual.

The correct answer is: cross-functional.

Cross-functional teams consist of individuals from various functional areas or departments, typically operating at similar levels within the organization's hierarchy. This diversity allows the team to bring together a variety of perspectives, skills, and expertise, which is particularly useful when addressing complex tasks or projects that require input from multiple disciplines. By collaborating, these team members can leverage their different backgrounds to enhance problem-solving, foster innovation, and achieve collective goals more effectively than if they were working in isolation within their functional silos. In contrast, functional teams are comprised of members who all belong to the same department and share similar roles or expertise. Self-managing teams operate independently without direct oversight from a manager, often taking on both leadership and operational roles themselves. Virtual teams, on the other hand, consist of members who work together from different geographic locations, often relying on technology for communication and collaboration but not necessarily differing in terms of functional expertise.